AWARDS & ACHIEVEMENTS
International Customer Experience Awards 2023
Petromin Express and Petromin AutoCare have garnered multiple accolades at the esteemed International Customer Experience Awards 2023 – ICXA’23, organized by Awards International.
- Petromin AutoCare – Gold – Best Customer Service
- Petromin Express – Silver – Customer at the Heart of Everything
- Petromin AutoCare – Bronze – Best Use of Customer Insights & Feedback
- Petromin Express – Bronze – Best Use of technology
Frost & Sullivan Award 2023
Petromin Express garnered the esteemed 2023 Frost & Sullivan Saudi Arabian Automotive Quick Services Competitive Strategy Leadership Award. This accolade is an affirmation of our industry leadership and underscores the success of our philosophical vision, which focuses on providing futuristic, personalized automotive services underpinned by sustainable and innovative practices.
ESGBusiness Awards 2023
Petromin Express and Petromin AutoCare continue to lead by fostering gender diversity and empowering women alongside catalyzing driving economic growth through robust job creation initiatives. Our commitment to progressive values has earned us international recognition once again, with Petromin Express receiving the ‘Gender Equality and Women Empowerment’ award, and Petromin AutoCare honored with the ‘Job Creation’ award at the distinguished ESGBusiness Awards held at the Marina Bay Sands & Convention Centre in Singapore on 6th November 2023.
CX Live Awards UK 2023
Petromin Express Wins ‘Best CX & Operational Excellence’ Award at Customer Experience Live Awards UK 2023.
Our triumph in the ‘Best CX & Operational Excellence’ category serves as a testament to our visionary philosophy, one that places customers at the very core of our operations. The seamless integration of CX in the excellence of our Operations is the cornerstone of our success, setting industry benchmarks for operational excellence, and reinforcing our commitment to continuous improvement for the benefit of our valued customers.
Gulf Customer Experience Awards 2023
Petromin Express has been awarded three prestigious awards at the Gulf Customer Experience Awards 2023.
- Gold Title – Best Use of Technology
- Gold Title – Customer Happiness
- Silver Title – Best CX Leader of the Year
Gulf Customer Experience Awards 2022
Petromin Express proudly conceded the Overall Winner Award along with two Gold Winner titles at the GCXA’22, Gulf Customer Experience Awards. Petromin takes pride in being the only qualifying company from Saudi Arabia’s private sector and is honored to be the first Saudi firm to win the Overall Title as well as multiple awards in the same year.
- Overall Winner
- Gold Title – Customer Happiness
- Gold Title – CX in Times of Crisis
Complaints & Queries
8004420020
Call Center Timings
Sun-Thu: 8am - 5pm
Station Work Hours
Mon-Sun: 8am - 11:30pm
Fri: 4pm - 10pm