Petromin Express values your privacy
1. Purpose
This Privacy Policy sets forth the manner in which Petromin Corporation (hereinafter referred to as “Petromin”) collects, processes, utilizes, and discloses your Personal Data in accordance with applicable legal and regulatory requirements, including the Saudi Personal Data Protection Law (“PDPL”), promulgated pursuant to Royal Decree No. (M/19) dated 9/2/1443H, as amended by Royal Decree No. (M/148) dated 5/9/1444 AH, and its implementing regulations.
2. Scope
The scope of this Policy applies to Petromin Corporation employees, clients, contractors, and third parties who either have a direct or indirect relation with Petromin to process, share, or retain Personal Data.
3. Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created by or for You to access Petromin's Website or parts thereof.
- Company: Refers to Petromin Corporation, Kingdom of Saudi Arabia.
- Cookies: Small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
- Country: Refers to the Kingdom of Saudi Arabia ("KSA").
- Device: Any device that can access the Website, such as a computer, cell phone, or digital tablet.
- Personal Data: Refers to every data – of whatever source or form – that could lead to the identification of an individual specifically, or make it possible to identify them directly or indirectly, including but not limited to: name, personal identification number, addresses, contact numbers, license numbers, records, personal property, bank account and credit card numbers, fixed or moving pictures of the individual, and other data of personal nature.
- Website: Refers to Petromin’s website (https://www.petromin.express).
4. Collecting & Using Personal Data
4.1 Information Petromin Collects
Petromin collects information about You through three primary methods:
- Directly from your input.
- From third-party sources.
- Via automated technologies.
4.2 Data You Provide to Us:
When You utilize Petromin's Website, we may gather information about you (“Personal Data”), which may include:
- Contact details such as Your name, email address, postal address, social media handles, address, state, province, ZIP/postal code, city, phone number, and any other Personal Data as defined by applicable laws and regulations in the Country.
- If applying for a job, details like employment history, nationality, date of birth, and other pertinent information necessary for conducting background checks.
- Account login credentials such as usernames, passwords, password hints, and similar security information.
- Additional account registration and profile details such as job title, educational background, professional qualifications, and photo.
- Comments, feedback, and other information You provide to Petromin, including search query data and inquiries.
- Interests and communication preferences, including preferred language.
4.3 Tracking Technologies and Cookies:
Petromin’s web services may automatically gather information on how you and your device interact with the Service, including:
- Computer, device, and connection details such as IP address, browser type, version, operating system, installed software, mobile platform, unique device identifier, and other technical identifiers, as well as error reports and performance data.
- Usage data such as the features used, selected settings, URL clickstream data including date/time stamps and referring/exit pages, search terms used, and pages visited or searched on the website.
- For location-aware Services, information on the region, city, or town where Your device is located, to provide relevant content based on your geographical location. Additionally, when you access the website via a mobile device, Petromin may automatically collect specific information such as the type of mobile device used, its unique ID, the IP address, mobile operating system, type of mobile Internet browser, unique device identifiers, and other diagnostic data.
5. For What Purposes Do We Use Your Personal Data
Depending on interactions with Petromin, we may utilize your Personal Data for the following purposes:
- For Employment purposes.
- Managing Your requests.
- Commercial activities such as contacts, billing, sales invoicing, product delivery, order processing, payments for goods/services, permissible marketing activities, procurement of materials/equipment, supplier due diligence, customer screening processes, licensing agreements, and non-disclosure agreements.
- Maintaining and operating our website and business.
- Compliance with legal obligations, resolving disputes, enforcing agreements, or as otherwise permitted by law.
- Contacting you via email, telephone calls, SMS, or other electronic communications (e.g., push notifications from mobile applications) regarding updates or informative communications related to functionalities, products, or contracted services, including security updates when necessary or reasonable for implementation.
- Providing news, special offers, and general information about other goods, services, and events like those previously purchased or inquired about, unless You have opted out from receiving such information.
- Business transfers: Evaluating or conducting mergers, divestitures, restructurings, reorganizations, dissolutions, or other sales or transfers of some or all Petromin’s assets, whether as a going concern or part of bankruptcy, liquidation, or similar proceedings, wherein Personal Data held by Petromin about its Service users may be among the transferred assets.
- Other purposes: Utilizing Your information for data analysis, identifying usage trends, and assessing the effectiveness of promotional activities.
6. Disclosure/Sharing of Your Information
Petromin may disclose Your Personal Data in the following circumstances:
- With Service Providers: We may share your Personal Data with Service Providers to monitor and analyze the use of our Service, and to contact You.
- For business transfers: Your Personal Data may be shared or transferred in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business by another company.
- With business partners: Your Personal Data may be shared with Our business partners to offer You specific products, services, or promotions.
- With other users: If you interact with other users or register via a Third-Party Social Media Service, your name, profile, pictures, and activity descriptions may be visible to Your contacts on that service. Similarly, other users can view Your activity descriptions, communicate with You, and view Your profile.
- With Your consent: We may disclose Your Personal Data for other purposes with Your explicit consent. Additionally, Your Personal Data may be disclosed if we have a good faith belief that such disclosure is necessary to:
- Comply with applicable laws, regulations, legal processes, or other legal obligations.
- Detect, investigate, and prevent security, fraud, or technical issues.
- Protect the rights, property, or safety of Petromin, our users, employees, or others.
7. International Data Transfers
We store using cloud services and process Your Personal Data in various jurisdictions, including the Kingdom of Saudi Arabia. Your Personal Data may be shared with and processed by Petromin or its subsidiaries outside of the country where it was collected. The laws governing the processing of such information in these jurisdictions may be less stringent than those in Your country. Additionally, your information may be processed by staff operating outside of Your country. We will take all reasonable steps required by applicable data protection laws to ensure Your information is treated securely and in accordance with this Policy and applicable law.
8. Data Retention
We retain Your Personal Data until it is made anonymous or destroyed as necessary to provide the Service, fulfil requested transactions, or for other essential purposes such as complying with legal obligations, maintaining business records, resolving disputes, ensuring security, detecting and preventing fraud and abuse, and enforcing our agreements. Usage Data is generally retained for a shorter period unless needed for security enhancements or Service improvements, or retention is legally mandated.
9. Data Destruction
Upon the cessation of the purpose for which Your Personal Data was stored, Petromin will securely destroy it in accordance with internal policies or anonymize it, subject to applicable laws. Should You require earlier deletion, you may request this by email at [email protected].
10. Data Security
Petromin is committed to ensuring the security of Your information. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, preventing unauthorized access or disclosure.
11. Your Rights
As the owner of Personal Data, under the Saudi Personal Data Protection Law (PDPL), you are entitled to the following rights when engaging with Petromin Corporation:
- Right to information: You have the right to know the justification for collecting your Personal Data and the specific purposes for its processing.
- Right to access: You are entitled to access and obtain a clear, comprehensive copy of your Personal Data maintained by Petromin.
- Right to rectification: You may request correction, completion, or updating of any inaccuracies, errors, or incomplete data within your Personal Data.
- Right to erasure: You have the right to request the deletion of your Personal Data in specific circumstances, subject to applicable legal requirements.
- Other rights: Additional rights as provided by the PDPL and its implementation regulations may also apply. For example, if processing is based on legitimate interests, you may object by submitting a written request to Petromin at the contact information provided below. Please note that exercising this right could impact your ability to access certain services.
For any enquiries or requests, please contact the dedicated Data Protection Officer at [email protected].
12. References
- Saudi Personal Data Protection Law (PDPL).
- Implementing Regulations of PDPL.
13. Reviews and Update
This Privacy Policy may be updated periodically. Any revisions will be communicated via Petromin’s digital channels and will include the updated effective date. We encourage you to review this Privacy Policy regularly to stay informed of any changes.
Petromin is committed to protecting our visitors’ and members’ privacy. The following Privacy Policy outlines the information we may collect and how we may use that information to better serve visitors and members while using our website petromin.express
BY USING OUR WEBSITE AND MOBILE APPLICATION YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following carefully so that you understand our privacy policy.
If you have questions about this Privacy Policy, please contact us at [email protected]
Information We Collect
Users of the Website should be aware that non-personal information and data may be automatically collected by virtue of the standard operation of the Company’s computer servers or through the use of “cookies”. Cookies are files a website can use to recognize repeat users and allow a website to track web usage behavior. Cookies take up minimal room on your computer and cannot damage your computer’s files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. Users should be aware that the Company cannot control the use of cookies (or the resulting information) by third parties. If you do not want the information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. There may, however, be some features of the service, which require the use of cookies in order to customize the delivery of information to you.
The use of third-party cookies is not covered by our Privacy Policy. We do not have access or control over these cookies.
How We Use Your Information
Our primary goal in collecting information is to provide you with an enhanced experience when using the service. We use this information to closely monitor which features of the service are used most, to allow you to view your trip history, store your credit card information with our PCI certified payment partner, view any promotions we may currently be running, rate trips, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources. We use the mobile information collected so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases, marketing purposes. We use the credit card information you provide us to bill you for the services provided.
The Company uses your Internet Protocol (IP) address to help diagnose problems with our computer server and to administer the Website. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
Our Disclosure of Your Information
We do not sell, rent or trade your personal information or geo-location information. We will only use this information as disclosed within this Privacy Policy.
The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
The Company cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to the government or law enforcement officials or private parties as we, in our sole discretion, believe it necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be or to pose a risk of being, an illegal, unethical or legally actionable activity.
We use a third-party hosting provider who hosts our support section of the site. Information collected within this section of the site is governed by our Privacy Policy. Our third-party service provider does not have access to this information.
Security
The personally identifiable and geo-location information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls, and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.
Changes in this Privacy Policy
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.