Petromin Express and Petromin AutoCare Celebrate Multiple Wins at the International Customer Experience Awards 2023

In an exemplary display of commitment to the art of customer experience, Petromin Express and Petromin AutoCare have garnered multiple accolades at the esteemed International Customer Experience Awards 2023 – ICXA’23, organized by Awards International. This globally recognized program honors the exceptional customer experience efforts of organizations worldwide. It serves as a pivotal platform for the exchange of best practices, innovative strategies, and insights among customer experience (CX) leaders from a diverse range of industries.

Petromin Express received the Silver award in ‘Customer at the Heart of Everything’ and a Bronze in ‘Best Use of Technology’. This recognition affirms the company’s strategic focus on synergizing customer-centricity with technological innovation at the helm of its operational philosophy.

Meanwhile, Petromin AutoCare won the Gold award in the ‘Best Customer Service’ category, underscoring its exceptional service standards and customer-centric approach. Additionally, the company received the Bronze award for ‘Best Use of Customer Insight & Feedback’, further reinforcing its dedication to evolving and enhancing service delivery through keen customer insights.

This recognition on a global stage underscores our dedication to not just meet but exceed modern customer expectations. Our approach blends our core philosophy of exceptional service with cutting-edge technology, ensuring that every customer interaction is both seamless and personalized. These awards validate our efforts in harnessing technology to elevate the customer experience, marking a significant milestone in our journey toward customer service excellence. said Tariq Javed, CEO of National Car Maintenance Company (Parent Company of Petromin Express and Petromin AutoCare).  

These accolades represent much more than recognition; they embody the trust and confidence bestowed by their clientele. Signifying the effectiveness of a customer-first approach and dedication to exemplary service, these milestones serve as a reaffirmation of the commitment to constantly elevate standards in customer experience and service excellence. As these milestones are celebrated, there is a renewed pledge to uphold and exceed the high benchmarks set in customer care and satisfaction.